Terms of Service

By accessing or purchasing from Mallow & Paw (mallowpaw.com), you agree to these terms. Please read them carefully.

1. Products

Product descriptions, images and prices are provided in good faith but may occasionally contain errors. We reserve the right to correct errors and to cancel orders affected by a material pricing mistake, with a full refund.

2. Orders & Payments

An order is confirmed when you receive an order-confirmation email. Payment is processed securely; we never store full card numbers. Prices are shown in the currency of your selected market.

3. Shipping

We ship worldwide. Delivery times vary by destination and are shown at checkout. We are not responsible for delays caused by customs, carriers or force majeure.

4. Returns & Refunds

You may return unused products in their original packaging within 30 days for a full, postage-paid refund, or exercise our 30-day money-back guarantee if you are not satisfied. See our Refund Policy for details.

5. Product Safety

Our products are made from food-grade, pet-safe materials. Always supervise your pet with any toy or feeding product, and retire items that become damaged. These products are not a substitute for veterinary advice.

6. Intellectual Property

All content on this site — text, images, brand names and logos — belongs to Mallow & Paw and may not be reproduced without permission.

7. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid for the product in question.

8. Changes to These Terms

We may update these terms from time to time. Continued use of the site after changes means you accept the revised terms.

Questions? Reach us via the Contact Us page.